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Cinemaquette Confirms No Silicone on Predator Maquette and White Glove Treatment!

September 21st, 2008

Hello everyone! Tonight I am EXTREMELY excited to bring you an update from Cinemaquette’s company President, who graciously took some questions from me on behalf of many collectors who had some concerns with the AMAZING upcoming Predator 1 Maquette.

The forums are all abuzz about this $2000 collectible as we are quickly approaching the mid-November date when production units start shipping to customers! Here are some of the questions and issues people are talking about and that I was able to ask Cinemaquette.

1. It would appear that there was an error in some press releases, because several collectible sites posted that this statue would have Silicone skin. This naturally became a huge uproar due to the questions of durability in Silicone and the care and maintenance in keeping that much skin dust free. Here is the official word:

We did have plans to originally utilize silicon in our Predator Maquette, but after further R&D and production, we have decided not to use Silicon on the piece to preserve the durability of our product. We have used silicon in the past for just the heads, but to cover an entire upper body would also have made it not cost prohibitive. The silicon would no doubt be able to survive for a lifetime, but to keep the entire body clean and dust free for that lifetime would just drive collectors crazy. Believe me, I have entire silicon items and the natural properties of silicon is that it loves to attract dust. This is another reason why we pack colorless powder with our other Silicon Cinemaquette. So to answer your question, we did not use silicon on the Predator nor did we every promise anyone that we would.

2. There is a huge amount of concern over what is called “The White Glove Treatment” for Cinemaquette direct customers. Does this mean that anyone that has purchased this statue from a retailer such as BBTS will receive less QC and a higher chance of receiving a unit with errors or in some way defective? CM says:

White Glove Service, this seems to be a very common questions recently. Every product that we ship, either directly to a member or to our Authorized Dealers get our White Glove Service. Now, before I say anything further, let me state that this is for the domestic USA only. International accounts get their product direct from our factory in China and although our quality control department there is responsible for all of the inspections, the International dealers are required to inspect them again prior to delivery of goods to their customers. If a member ever has any issue with their product, they may take it up directly with Cinemaquette.com to get the issue resolved. Customers who purchase it through an Authorized Dealer must first contact the dealer and resolve the issue there first. The dealer will then contact us directly and we will replace or repair the product with them. It seems that this step requires a bit more work, but we respect the customer client relationship that our dealers have with their own customers. Ultimately, any outstanding issues will be settled directly with us. So no matter where or who(Cinemaquette.con or Authorized Dealer) you buy it from, you can rest assure that you will be satisfied with your piece or your money back. I must finally conclude that buying a Cinemaquette second hand is not recommended as we do not warrant the condition nor can we honor our services in repairing or replacing the item. Buyers must be cautious and realize that they are buying it on their own risk.

3. When does this start shipping to Cinemaquette customers and retailers?

Mid-November we begin to ship to our customers and our retailers will receive most of their allocated units as well.

A HUGE thank you to Mr. Sohn for taking the time to answer these questions! He also provided me with some great photos to show you guys the dimensions of the base and the figure so you guys can prepare your display areas! Cinemaquette uses a 24 x 24 x 36 display cube at their booth for this statue, but here are the actual piece measurements (click for a large picture):

Enjoy guys! The 4 year wait is almost over!!
Dan

Post a Comment!

 

One Response to “ Cinemaquette Confirms No Silicone on Predator Maquette and White Glove Treatment! ”

  1. Dwayne Says:

    Ive tried to reach the company direct a few times about purchasing one of these and they have never gotten back to me. So of course Im allready unhappy with there customer service. I was going to buy one but if they cant return a email I think Im gonna save my 2 grand. I actually would rather own this piece if it was sculpted with the bio on. Just my 2 cents.

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